New problem for Google Pixel 6 series

Several Google Pixel 6 and Pixel 6 Pro users have approached Reddit to complain that their phone is randomly losing mobile network service, even though their older device did not have such problems.

New problem for Google Pixel 6 series

Photo Credits: Google

Android Police reports that the problem is not limited to a specific region or operator because it is reportedly faced by Pixel owners from the US, Canada, and other parts of the world.

The phone usually recovers on its own from a drop in signal, but several users have also complained that when the mobile network is lost, the only way to get it back is to restart the device.

Complaints are not limited to Reddit as there is another thread on the official help forums for Pixel phones with more than 130 inquiries about this issue. It is interesting to note here in several reports that network drop issues for them started only recently, which means that the problem could also be something triggered by a recent update.

Although several users were able to obtain a replacement after contacting Google, this is not guaranteed to resolve the issue as several have noted that the problem continues on the replacement unit. Google support has also recommended that users perform a network reset on their Pixel 6, which also doesn’t seem to help.

But for some, getting a SIM card replacement from their operator has helped. Several other users reported that disabling “Adaptive Connectivity” largely solved the problem.

Nonetheless, a final solution to the signal drop problem on the Google Pixel 6 series is still pending. Without official confirmation from Google, it is almost impossible to determine the cause. However, if the problem is not with the software, then Pixel 6 antennas could be to blame.

A possible cause is that the Pixel 6 series has only one antenna for mmWave 5G, and on top of that its position is not very optimal because the signal is blocked when the device is used in landscape mode.

What is your opinion on this and if you are one of the users of the Pixel 6 series have you encountered any problems so far?

Of course, we would love to hear your opinion in the comments.